Board Thread:Off-Topic Discussion/@comment-6433273-20151126190829/@comment-32500188-20151229164533

(Sorry to backtrack to this subject again, everyone... after this, I've pretty much said everything with my issues with how things are going/went, so don' worry about too much more form this convo.)

@Sapphire: As far as I know, there hasn't been word back yet. Considering it's also the Holiday season, it may be a little bit before anyone knows the final verdict yet. In the meantime, there are plenty of alternative options available from users that decided to go above and beyond to create better DVD case covers with the correct credits.

@Angel: Well...even when comparing Big Al's boxed version, the format of the design on that has much more attention to important details and slightly better organized text in comparison to Ruby's. Ruby's box doesn't even have the little PFX and Yamaha/VOCALOID logos on the front like all the rest of their VOCALOIDs do, which raised some flags for people... plus, like I should've stressed a little more before, the worst thing about the whole case itself was the miscrediting of the actual artist. Even if it WAS just a span of only 2 months for waiting, shouldn't that also be more than enough time to make a last-ditch contact for a fact-check within that time period instead of going off of assumptions could've saved some trouble in errors like that? I kind of find it hard to believe that PFX would want to attach their name to something that was guess-work and isn't even done correctly in the first place on that part, as any sort of misinfo causes problems (as we've all learned from this entire experience and plenty of others similar to it).

(And if I happen to be wrong and they DID attempt to make contact again but didn't get a response back to that either, I'll happily take the above statement back.)

Inversely, as even Misha has admitted herself, a simple double-check on their (developer) end would've at least lead to the proper design being sent to PFX in time and used in the first place. This also instilled the lesson of making sure that things get done first-hand whenever possible... but then again, I find it kind of a silly predicament that just about all of this responsibility had to fall on a VP, when the only thing a VP should've been required to do was provide the vocal samples (and optional creative input)... not be the one to shoulder the burden of saving an entire project from going to waste due to failed communication.

TLDR: "The phone works both ways" applies to this whole situation.

Also, I'm not trying to discredit all the good that PFX has done in the past... I know they have been very valuable to the VOCALOID community up until this point, and I know they aren't savvy with doing box designs like other companies. But honestly, from a realistic standpoint (like I mentioned before) when it comes to the exchange of money, people in general are expecting so much more from whomever they're giving their money to, both in presentation and in communication. It's just how fickle business is... I know personally I wouldn't have wanted to pay more for a product if it wasn't going to be something that was projected to meet a standard expectation of the company I'd buy it from. So that's why I find it understandable that people are upset that they didn't get what was expected and how things turned out during this whole messed-up process of getting Ruby out to the public. If anything, had people expected this current cover instead of one featuring Natasha Allegri's art, they would've at least also expected it to look similar to what the other PFX boxarts look like, proper logos on front and all... not just a case that, if you happened to come across it in a store, would have no immediate indication to what it is or does until you flip it around the back.

(*sigh*) Part of me even regrets voicing my thoughts on this... it's tiring just trying to come up with the proper wording without going overboard, and I fail miserably at keeping it short & sweet. But there's just so much that bothers me and continues to bother me about the whole thing after sitting through the drama unfolding first-hand... not so much "It doesn't look right, I don't like this"-wise but "you guys could've and should've been more on point"-wise. But if things can't be mended from here on,  what's done is done. Let us all learn thoroughly from this experience. (>-<)