User blog:Ichimii/Vocaloid Problems

(This is my first Vocaloid, and I know close to nothing about computers, so please be patient with me!)

I have just gotten Oliver, but I can't load the voicebank onto my computer. I've tried looking into this problem, with no success. I don't know anyone who can help me with this, since no one really knows much about Vocaloid or computers, thus I've been left in the dark about this. Has anyone gotten this or something similar, and can they help? I'm quite new to Vocaloid Wiki, so forgive me for any mistakes I might have made! Below is a link to some photo's of what I do to try and load Vocaloid.

http://fc04.deviantart.net/fs71/i/2014/130/4/f/vocaloid_error_by_ichimichan-d7hw2ed.png