User blog comment:Pihou/How to describe Wiki/Community Attitude?/@comment-3076833-20140615002606

"Frustrated" is the answer i'd give to your title.

Frustrated because on the one hand, you got the contributers who inform newbies of info, sometimes not in the nicest ways (which in most cases aren't fully intentional by the sounds of it), only to be shouted at because they are now being insulted for being mean for trying to teach them.

Frustrated because on the other hand, you have the newbies that want to try and fit in because the community can be nice, but they can also sound mean if they so dare do something wrong, and lash out because they feel like they're being mocked.

The problem is that neither side seems to want to make up and have a nice relationship, but that's to be expected because all newbs react differently to being told stuff. Like there has been cases where a newbie asks something and a contributor makes a snarky comment and the newb goes "oh...sorry" the contributor usually apologizes and the newb can see the sincerity and be happy.

Is there going to be a solution to this? The best one could really do is try and build a better "trust" bridge between both sides but people changing, especially when they just came on a site, is an insanely difficult feat to the point where it's possibly best to say it is impossible.