User blog comment:Ajkpinky/Let's talk like civil people about Ruby's design/@comment-30602727-20150709030807

At this point, the blog is a bit dated.

PFX brought in their own artist because there's been miscommunication with the company and Syo. PFX wasn't exactly aware of Syo's demands, didn't even SEE that Ruby was darker skinned in the concepts and did not know Misha was Latina.

Okay, so they made the design based on what the voicebank sounded like and made their best guess. So no, it's not whitewashing if they had no clue about who the vp was and if they never saw the concepts of Ruby being darker skinned. And no, PFX is not the only one that thought Ruby "sounded white" dare I say. Quite a handful of fans thought so, even though "sounding like a certain color/race" is very odd. :P

As of July 7th / 8th, the whitewashing argument is out. PFX did not know anything about the vp nor the concepts. The miscommunication between developer and company is very clear now. But of course, I'm sure you know this by now.